Reporting Analytics
Collecting the feedback is easy and now we made the reporting on it to.
Reporting Analytics
Quick and simple analytics to get you up and running quickly.
Always On, Always Fresh
Always up to date with real time experience data
Sharing is Caring
Give access to unlimited users at the level they need to see. Easily export the data to PDF and excel as required.
quick view
In a hurry, get the quick insights and key performance metrics in a heartbeat.
deep dive analytics
Deep dive into the results by any date range, any hour, any day and uncover the root causes to the emotions.
manage the surveys
Full online management of the service from setting up experience points to managing surveys.
Multi Language Support
The reporting portal supports multi languages to meet your users needs.
online help
The go-to place for all the HappyOrNot knowledge you will need.
Management Reports
Automatically send emailed reports on a daily, weekly and monthly basis.
Additional Premium Features
The Smiley service is packaged into 2 packages, Essentials and Professional. In addition to the features listed above, the following premium features are provided as part of the Professional version.
Real Time Collaboration
Set alerts for positive and negative feedback, and receive notifications via the mobile app to an alert. Collaborate and comment on the alert to manage the incident.
Foresights
Let the power of AI identify patterns in your data and notify you when there is change to the norm.
Connect external Tools
Connect the HappyOrNot data set to other systems via the HappyOrNot API.
How much does all of this cost, I hear you asking?
Ready to get in Touch
Take the lead in community engagement with real-time feedback, enabling smarter, data-driven improvements that truly enhance services.