Every Interaction can be a Happy Interaction
Find out about how we enable customers to collect feedback
You have come to the right place if you want to make collecting customer feedback as easy as pressing a smiley face.
Whether that is in a physical location or on your website or after an email communication, collecting feedback with HappyOrNot is a proven way to maximising feedback at every point of interaction, the numbers speak for themselves.
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Using our suite of Smiley Solutions
On Premise Feedback
The Smiley Kiosk enables your customers to provide feedback at the point of experience. The kiosk comes in 5 variants , stand, table, wall, rail or mini, to meet every need you may have.
Smiley Digital
Our Digital Smileys enable you to capture feedback via a QR code, URL and/or NFC chip. Making it simple and quick to collect feedback anywhere, be in location as Smiley Sign or in unattended spaces like, toilets, parks, or mobile workforces. The options are endless.
Website Feedback
Our Smileys can be embedded into your website processes to collect feedback after a process completion or on specific web resource's. Remember your digital experiences are just as important as the physical ones.
Email Feedback
The Smiley Email and Link enables you to collect feedback on a communication with a Customer via an email, SMS or chat. Every team that interacts with your customer deserves a feedback channel.
And regardless of channel you have one place to view the insights
Our reporting service is easy to use and delivers the insights that you require to your browser or mobile phone.
View the feedback by the interaction point by day, hour and minute. Gleam those insights in just a few minutes of looking at the data.
Within no time your leaders will have a grasp on the locations to focus on and the times and days to keep an eye on.
Which in turn can see an increase in your revenue
Our solution has been applied successfully to many industries
For less than the cost of a coffee a day this could be yours!
Empower your business with industry-leading customer and employee survey feedback platform. Identify improvement areas, capitalise on growth opportunities, and boost customer loyalty and satisfaction
