How does your airport operations compare?
Ever wondered how your airport measures up to other global …
Ever wondered how your airport measures up to other global …
What does HappyOrNot do better CSAT, NPS or CES? Actually HappyOrNot can do all three.
When you pull together a business case a couple of key areas are critically important:
The cost of not doing it vs
The benefit’s of doing it
So lets take a look at these and provide some pointers that might help you with the business case of implementing a Customer Experience program.
Find out how our local government customers are using happyOrNot …
Listen To How Our Local Council Customers Are Using HappyOrNot Read More »
Find Out How HappyOrNot Smiley Kiosks Can Fix Poor Time Management And Maximise Operational Efficiency
In this short video you will see how easy it is to identify a couple of focus hours that will result in improved customer experience at a location level, when using HappyOrNot.
HappyOrNot is not just a tool for measuring customer satisfaction, but it is often used by our customers to engage their employees.
Are you measuring the experience of your service at the …
The Peak-End Rule – Capturing Feedback At The Right Time In The Experience Read More »
This no longer needs to be in the too hard …
Number 1 – Pinpoint Take a deep look at your …
4 steps to improving your Customer Experience, with Happy Or Not Read More »